Section 3: Communication with Mailing Lists

How Mailing Lists Work

Read about netguide, our class mailing list

Mailing lists serve as a kind of round robin or many-to-many discussion group. They are based in the email system and are subject specific, ie, the discussions revolve around a single topic. Unlike web boards, in which one *goes to* the discussion and where one can pick and choose items to read, mailing lists are delivered to your email box and you receive all the posts automatically. Mailing lists work through the use of special programs. There are many of these programs available such as Listserv, Majordomo, etc. The great advantage of mailing lists is that you don't have to keep track of the addresses of perhaps hundreds of people who share your interest, the mailing list software does that. You need post only to one address, that of the mailing list software program, and it takes care of distributing your post to all the other members of the list.

Mailing lists work best to stimulate thought and to serve as resources for information. A good mailing list will provoke critical thinking and analysis as members debate and explore the issues of the field. List members often share resources, by posting addresses of useful sites, or by posting bibliographies for further reading.

  1. E-mail discussion lists constitute one of the most popular methods of group communication on the Internet. Discussion lists support group communication by providing, at minimum, two basic functions: (1) the ability to distribute a message to a group of people by sending it to a single, central address, and (2) the ability to quietly join and leave the list at any time.

    1. In order to provide these separate functions, an e-mail discussion list typically has two addresses associated with it: (1) a "listname address," the address to which you send any messages that you intend to be read by the list subscribers; and (2) an "administrative address," the address to which you send any commands or requests that affect your subscription to the list. It's easy to remember this distinction by thinking of your local newspaper: the first address is somewhat analogous to sending a "letter to the editor," while the second is like sending a letter to the newspaper's subscription office.

    2. With most discussion lists, the "administrative address" is a computer program that allows the subscriber to subscribe and unsubscribe automatically, without external intervention. There are at least five popular mail server programs used to manage Internet discussion lists: REVISED LISTSERV (also called BITNET LISTSERV), Unix ListProcessor (or Listproc), Mailbase, Mailserv, and Majordomo. The commands for subscribing and unsubscribing under most of these programs are the same; however, other useful commands differ greatly from one program to another, and some programs support features that others do not.

    3. This document does not describe all the features supported by any of these programs, only those most commonly used. For more information on any of these programs, send a message containing only the word "help" to the appropriate mail server. Additional programs and commands will be added in future revisions of this document.

    4. This document also does not deal with discussion lists to which one subscribes by sending a message to "listname-request." There are a great many discussion lists of this type; some are distribution lists maintained manually by the listowner, while others use some form of mailer software ranging from a simple script to a fairly sophisticated mailing list program. Some require that subscription requests be placed in the message text; others require them to be included in the Subject: line. Because of the variety of methods of maintaining these lists, it is impossible to generalize about their command features. However, as a rule, assume that any discussion list with an administrative address of "listname-request" is maintained manually by a human being. Accordingly, you should subscribe by sending a friendly message in plain English to "listname-request." If a program responds with instructions for subscribing, follow the instructions.

    5. When you subscribe to a list, you will typically receive a "welcome" message, describing the purpose of the list and telling you how to unsubscribe. Save this message! It tells you which program the discussion list is run under, and how to get further help.

      1. Mail servers can be confusing. Many people use the term "listserv" generically, to refer to any list mail server program. To make things worse, the Unix ListProcessor (listproc) program was originally called "listserv," just like REVISED LISTSERV. Many listproc hosts are still configured with the name "listserv," and will accept commands addressed to "listserv@host" as well as to the correct name, "listproc@host."

      2. Usually--but not always--you can find out which program a discussion list is run under by examining the message headers. For instance, listproc lists should include a line saying "Unix ListProcessor." However, the best practice is to save any "welcome" message you receive when you subscribe, and to note at that time which set of commands is applicable.

    6. Remember to send all commands to the "administrative address"--mailserver@host--not to the "listname address". Mailserver is the program that maintains the list (either listproc, LISTSERV, mailbase, mailserv, or majordomo); host is the address of the host computer (for example, ucdavis.edu or cleo.murdoch.edu.au).

      1. Be sure to leave the Subject: line blank, and to delete any signature file if your mailer allows you to do so.

      2. Always include the name of the list in the message to mailserver@host. Most mailserver sites maintain many different discussion lists, and it is essential that you tell the mail server which list you are talking about.

      3. For instance, to join the discussion list law-lib@ucdavis.edu, send an e-mail message containing only the command
        SUBSCRIBE LAW-LIB John Doe
        to listproc@ucdavis.edu.


Basic Mailing List Commands

Join a list

Listproc: SUBSCRIBE listname Firstname Lastname (e.g., SUBSCRIBE LAW-LIB John Doe)
LISTSERV SUBSCRIBE listname Firstname Lastname (e.g., SUBSCRIBE INT-LAW John Doe)
Mailbase JOIN listname Firstname Lastname (e.g., JOIN LAW-EUROPE John Doe)
Mailserv SUBSCRIBE listname Firstname Lastname (e.g., SUBSCRIBE ENVIROLAW John Doe) (Optionally, include the e-mail address at which you wish to receive list mail:) SUBSCRIBE listname Firstname Lastname address
Majordomo SUBSCRIBE listname (e.g., SUBSCRIBE ELAW-J) (Optionally, include the e-mail address at which you wish to receive list mail:) SUBSCRIBE listname address

Leave a list

Listproc UNSUBSCRIBE listname
LISTSERV UNSUBSCRIBE listname
Mailbase LEAVE listname
Mailserv UNSUBSCRIBE listname (UNSUBSCRIBE listname address if you subscribed under a different e-mail address.)
Majordomo UNSUBSCRIBE listname (UNSUBSCRIBE listname address if you subscribed under a different e-mail address.)


This lesson is from the Roadmap workshop. The complete Roadmap Workshop is available at Paula's UNCA site.

These Roadmap files were converted to HTML by Neil Enns. If you have any questions, comments or thoughts, please email them to me and not to Patrick.

Patrick Douglas Crispen
PCRISPE1@UA1VM.UA.EDU
The University Of Alabama

THE VIEWS EXPRESSED IN THIS LETTER DO NOT NECESSARILY REPRESENT THE VIEWS OF THE UNIVERSITY OF ALABAMA - TUSCALOOSA

ROADMAP: COPYRIGHT PATRICK CRISPEN 1994. ALL RIGHTS RESERVED.




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